These Terms of Service (“Terms”) are a binding agreement between you and DM Ventures Group, LLC (“Flowist”, “we”, “us”, “our”), the operator of the Flowist platform. By signing in, accepting a project invitation, or subscribing to a paid plan you agree to be bound by these Terms.
Section 10 contains a binding arbitration agreement and class-action waiver that affect your legal rights. Please read it carefully.
1. Authorized Use
Access to a Flowist workspace is granted by the workspace owner. Access to an individual project — including its Deal Room — is granted per-project via the Contact List for that project. Possession of a share link alone does not constitute authorization; your authenticated email must be present on the project’s contact list to view, comment, or submit feedback.
You agree not to share your account credentials, attempt to bypass access controls, or access projects to which you have not been explicitly invited.
2. File Storage Policy (Vault)
Flowist provides a Vault for storing project artifacts. You retain ownership of all files you upload. By uploading, you represent that:
- You have the right to store and share the file with the project audience.
- The file does not contain malware, ransomware, exploit code, or other malicious content.
- The file does not violate applicable law, third-party intellectual property rights, or the privacy rights of others.
You are solely responsible for the contents of files you upload. We reserve the right to remove content that violates these Terms and to suspend accounts that repeatedly do so.
3. Acceptable Use
- No reverse engineering, scraping, or automated access without written consent.
- No use of the platform to harass, defraud, or impersonate others.
- No interference with the integrity, availability, or tenancy isolation of the service.
4. Service Availability
Flowist is provided on an “as available” basis. We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages, and force-majeure events may temporarily impact access. Beta and experimental features are provided without warranty and may be modified or removed at any time.
5. Limitation of Liability
To the maximum extent permitted by law, DM Ventures Group, LLC and its affiliates, officers, and operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or data, arising from or relating to your use of the platform. This includes claims related to uptime, performance, or the accuracy of data entered by you, your collaborators, or imported third parties.
Our aggregate liability for any claim relating to the platform shall not exceed the fees paid by you to DM Ventures Group, LLC in the twelve (12) months preceding the event giving rise to the claim, or USD $100, whichever is greater.
6. Termination
We may suspend or terminate access for breach of these Terms. You may stop using the platform at any time; deletion requests should be directed to your workspace owner or to privacy@flowist.co.
7. Changes to These Terms
We may update these Terms from time to time. Material changes will be announced in-app or by email to workspace owners, and the “Last updated” date at the top of this page will be revised. Continued use after the effective date constitutes acceptance.
8. Governing Entity
The Flowist platform is owned and operated by DM Ventures Group, LLC. References to “Flowist” in these Terms refer to DM Ventures Group, LLC acting under the Flowist brand. No separate DBA is currently registered.
9. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Subject to Section 10, the exclusive venue for any dispute not subject to arbitration is the state or federal courts located in California, and the parties consent to personal jurisdiction there.
10. Dispute Resolution; Arbitration; Class-Action Waiver
Informal resolution. Before filing any claim, you agree to first send written notice describing the dispute to legal@flowist.co. We will attempt to resolve the dispute informally within 30 days of receipt.
Binding arbitration. If the dispute is not resolved informally, you and Flowist agree that any dispute arising out of or relating to these Terms or the platform will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will be conducted in California or by remote hearing, and judgment on the award may be entered in any court of competent jurisdiction. Either party may seek injunctive relief in court for intellectual-property infringement or unauthorized access.
Class-action waiver. Disputes must be brought in an individual capacity only. You and Flowist waive any right to a jury trial and any right to bring or participate in a class, collective, or representative action. If this waiver is held unenforceable, the remainder of Section 10 shall be void.
Opt-out. You may opt out of this arbitration agreement by emailing legal@flowist.co within 30 days of first accepting these Terms with the subject line “Arbitration Opt-Out” and your account email in the body.
11. Subscriptions and Automatic Renewal
Paid Flowist subscriptions are billed in advance on a monthly or annual cycle depending on the plan you select. Your subscription automatically renews at the end of each billing cycle at the then-current price using the payment method on file, until you cancel. You may cancel at any time from the in-app Billing settings; cancellation takes effect at the end of the current paid period and you will retain access until then. Except where required by law, fees already paid are non-refundable. Price changes will be communicated by email or in-app at least 30 days before the next renewal.
12. DMCA and Copyright Complaints
Flowist responds to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act. If you believe content on Flowist infringes your copyright, send a DMCA notice to our designated agent that includes: (a) your physical or electronic signature; (b) identification of the work claimed to be infringed; (c) identification of the material and its location on the platform; (d) your contact information; (e) a statement of good-faith belief that the use is unauthorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act.
Designated agent: DM Ventures Group, LLC — legal@flowist.co. Counter-notices may be sent to the same address. Repeat infringers will have their accounts terminated.
13. Electronic Communications
You consent to receive communications from us electronically, including transactional email, in-app notices, and account activity messages. Electronic communications satisfy any legal requirement that such communications be in writing.
14. Feedback
If you submit ideas, suggestions, or feedback about the platform, you grant DM Ventures Group, LLC a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback into the service without obligation to you.
15. Export Controls and Sanctions
You represent that you are not located in, and are not a national or resident of, any country subject to a US government embargo or designated as a “terrorist supporting” country, and that you are not on any US government list of prohibited or restricted parties. You agree to comply with all applicable export-control laws.
16. Miscellaneous
Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Flowist regarding the platform.
No waiver. Our failure to enforce any provision is not a waiver of that provision. Headings are for convenience only.
See also our Privacy Policy.